At Ethan Trips, we strive to provide fast, reliable, and affordable shipping for all our customers worldwide. Please review our shipping policy below to understand how we handle your orders.
Once your order is placed, it will be processed within 1-2 business days. Please note that processing times may vary during peak seasons or promotional periods. You will receive an order confirmation email with tracking details once your order is shipped.
We offer standard shipping for all orders. Delivery times depend on your location and are as follows:
3. Shipping Rates
At Ethan Trips, we offer free standard shipping on all orders over [200 euro] for domestic and international orders. For orders under this amount, shipping rates will be calculated at checkout based on the weight and destination of the package.
Once your order has shipped, you will receive an email with tracking information to monitor your package. If you haven’t received your tracking information, please contact our customer service team, and we’ll be happy to assist you.
For international orders, please be aware that customs duties, taxes, and import fees may be applied once the shipment reaches your country. These fees are the responsibility of the customer and are not included in the purchase price. We recommend checking with your local customs office for more details.
If your order is lost or damaged during transit, please contact us within 48 hours of receiving your package. We will investigate the issue and work with you to resolve it, including sending a replacement or issuing a refund for damaged or lost items.
Please ensure that the shipping address entered during checkout is correct. We are not responsible for shipping delays or misdeliveries due to incorrect or incomplete address details. If you notice an error in your address, please contact us immediately to update your information.
We reserve the right to update or modify this shipping policy at any time. Any changes will be reflected on this page with the updated date. Please review this page periodically for the most up-to-date information.
If you have any questions or concerns about our shipping policy or need assistance with your order, please contact us [email protected].
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